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 Post Posted: Fri Oct 27, 2017 3:41 pm 
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Joined: Fri Oct 27, 2017 9:39 am
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I have recently purchased zwo asi 1600mm c and today i had the first test run and to my surprise all my subs are showing vertical banding ...
please help me

i firstly connected camera through extender but now i tried without it ... directly attaching it to laptop
i have i7, 12 gb ram .

please help me find a solution please


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 Post Posted: Sat Oct 28, 2017 3:11 pm 
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Hi, I'm having the same problem. about 50% of my subs are OK but the other 50% range from having a few vertical lines to looking exactly like your screenshot.

I have tried many of the suggestions I've seen online like turning off wifi and bluetooth and adjusting the USB slider in the camera's ascom driver control panel but all to no avail.

I've seen someone online (https://www.cloudynights.com/topic/5872 ... ew-frames/) who was having the same sort of issue. A ZWO employee told them that the camera was faulty (something about soldering I think?) and needed to be returned for replacement.

Alan

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 Post Posted: Mon Oct 30, 2017 1:38 pm 
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Joined: Thu Feb 21, 2013 2:51 am
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this is a bug with our FPGA bug
we are trying to push a new version of FPGA code
just wait

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 Post Posted: Wed Nov 15, 2017 4:03 pm 
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Joined: Wed Nov 08, 2017 11:32 pm
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Sam, any update on the FPGA update? I'm seeing the same issue on about a 1/3 of my 300s narrowband images.

Thanks,
Patrick


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 Post Posted: Sat Nov 18, 2017 11:03 pm 
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Joined: Sun Aug 27, 2017 2:13 pm
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I have the same problem with my brand new [but un-professional :( ] 1600MC Cool...
Almost all my subs have this vertical banding.


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 Post Posted: Tue Nov 21, 2017 1:58 pm 
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please install teamviewer and connect the camera
then PM me your account and pass
we will visit and upgrade the FPGA code for your camera

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 Post Posted: Wed Nov 22, 2017 4:12 am 
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Joined: Sun Aug 27, 2017 2:13 pm
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Chad from ZWO updated my firmware in a Teamviewer session. I tried it tonight and now the camera works perfectly.
Thank you :D !


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 Post Posted: Wed Nov 22, 2017 7:55 am 
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juliangeorgeshaw wrote:
Chad from ZWO updated my firmware in a Teamviewer session. I tried it tonight and now the camera works perfectly.
Thank you :D !


that's great
just tell us if you have such problem

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 Post Posted: Sun Dec 10, 2017 5:52 am 
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I observed the same issue with vertical bands in some of the images today. When I stopped and restarted imaging session, it went away. I was lucky to be awake to see this happen. How do I get this fixed?


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