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 Post Posted: Tue Nov 21, 2017 6:09 pm 
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Joined: Fri Dec 11, 2015 8:19 pm
Posts: 10
I just purchased the Pro version of this camera after owning the Version 3 because I couldn't get good flats with the version 3. The flats on the Pro model are fine but the dark noise is terrible. It is nothing like the dark frame available for download on the sales page. Attached is a screenshot and here is a link to a fit file:

http://www.rwstanley.com/Darks/

If this is the new camera's dark noise then I don't think I can keep it. Let me know if there is something to be done about it.

Thanks,
Ron Stanley


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 Post Posted: Wed Nov 22, 2017 6:59 am 
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Joined: Thu Feb 21, 2013 2:51 am
Posts: 2352
there is something wrong with the hardware of your camera
you need to send back this camera for repair

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 Post Posted: Thu Nov 30, 2017 7:20 pm 
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Hi Sam,

I returned the camera to Highpoint Scientific and they replaced it with a new one and it is fine.

Thanks,
Ron


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 Post Posted: Fri Dec 01, 2017 4:01 am 
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good news

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