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 Post subject: ASI224MC will not work
 Post Posted: Fri Jul 07, 2017 10:07 pm 
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Joined: Tue Jul 04, 2017 10:57 am
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I recently had to get a new laptop. I needed to re-install my ASI224MC to the new laptop. I used the newest drivers from the web site (V2.0.1.3). The camera will not work. I'm using Sharpcap 3.0, and even tried 2.9...still does not work. The new laptop is an ASUS running Windows 10 x 64, Intel I7. Any help would be great. The camera worked fine in the old laptop, also an ASUS Windows 10 x64.


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 Post Posted: Tue Jul 11, 2017 1:03 am 
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Joined: Thu Feb 21, 2013 2:51 am
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can you check the device manager if the camera is listed there?

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 Post Posted: Tue Jul 11, 2017 5:11 pm 
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Yes, it is listed under Imaging Devices.


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 Post Posted: Wed Jul 12, 2017 1:27 am 
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Joined: Fri Jul 25, 2014 2:43 am
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you can send email to us: info(at)zwoptical.com and let's remote control your computer to find the problem

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