the camera comes with USB 3.0 cable
My laptop is a MSI GT72VR with 16 Gb of RAM, a 250GB SSD and a 1TB Hard Drive. The graphics card is the GTX 1060Ti. It also has 6 USB 3.0 ports.
When I connect the camera, and the conection is 2.0 the speed is the same as on my old computer with windows XP, with the maximum resolution (without ROI) I only get 14 fps
Some days I get it on USB3.0 and in this case reaches 120-130 fps. Then the problem is not the computer nor the USB ports because some times it works and on the other hand when I copy large files using those USB3.0 port the speed is very big and arround 100MB / s.
The problem is not firecapture because when it is only working as usb 2.0, it does not matter if I use firecapture or sharpcap and when it works correctly, it does well in both software. There is only the possibility that the ASI driver do not work properly
So I know it works at that fps but the issue is that sometimes it connects like USB2.0 and others like USB3.0 and I can not control when it happens.
I used the last driver from the ASI page.
What can I do?